FROZAIR

Privacy Policy

Last updated: 05/30/2026

1. Introduction

This Privacy Policy explains how Hexa Blast: Honey Puzzle ("the App") handles information when you use the mobile game on iPhone or Android.

2. Information We Collect

Depending on the features used in your build of the App, we may process:

  • Gameplay, score, and usage events used to improve balance and quality.
  • Crash and diagnostic information used to fix bugs and improve stability.
  • Local save data stored on your device, such as settings, best score, and game progress.
  • Purchase, ad, or consent-related signals if optional store, ad, or monetization features are enabled in your version of the App.
  • Information you provide if you email support directly, such as your email address and the details in your message.

3. How We Use Information

We use information to:

  • Operate the App and maintain core puzzle gameplay features.
  • Save local progress and settings.
  • Improve performance, reliability, and game feel over time.
  • Support optional ads, purchases, consent flows, or store-related features.
  • Respond to support requests and player feedback.

4. Local Data and Offline Play

Hexa Blast is designed to be playable without an account. Some progress and settings may be stored locally on your device so the App can remember your best score, preferences, or mode progress. If you uninstall the App, locally stored data may be removed unless your device or store platform backs it up.

5. Third-Party Services

The App may use third-party services for app distribution, purchases, diagnostics, analytics, ads, or consent management. Those providers may process device or usage data according to their own privacy policies. Examples can include Apple, Google, crash-reporting tools, analytics tools, or ad providers used in supported builds.

6. Data Sharing

We do not sell your personal information. We share information only with service providers when needed to operate, support, improve, secure, or monetize the App.

7. Data Retention

We retain data only as long as reasonably necessary for the purposes described in this policy, including product improvement, support, legal compliance, or dispute resolution. Support emails may be retained for follow-up and record-keeping.

8. Children's Privacy

Hexa Blast is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit the processing of personal information associated with you.

For local device data, deleting the App may remove that information from your device. For support or other personal information we may hold directly, email us using the address below and we will review the request.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

11. Contact

If you have questions about this policy, contact hexablast@frozair.xyz.

Player support is also available at /apps/hexablast/support.